From Omaya's Heart Key Ring - Limited Edition

Goods, once sold and paid for, cannot be returned.

Whilst the most excellent care shall be taken to ensure that the goods are delivered to you in good condition, the author cannot determine how the delivery personnel shall handle the goods and is therefore under no legal obligation to refund you should you receive the goods in deplorable conditions.

The buyer shall bear the cost of delivery and shipping. 

The seller is under no obligation to negotiate delivery and shipping costs with the service provider. However, every effort shall be made to ensure that the buyer receives the best costs, where applicable.